Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.
Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.
A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.
We take care to restore, maintain, and maximize your overall health and well-being.
We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.
Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.
Our therapists have a broad spectrum of experience that our entire team draws upon.
The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.
Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.
We believe that effective therapy is built upon a combination of expertise, care, and time.
Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.
This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.
Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.
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Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you a $40 fee if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.
Absolutely not! Our goal is to understand your goals, figure out everything that might be contributing to your injury, educate you and treat you appropriately, and then discharge you from care. You are certainly always allowed to come back to us, but our ultimate goal is to give you the tools to self-manage if at all possible.
Our convenient downtown Nanaimo location (161 Selby Street) allows us to service clients from all across Vancouver Island, the Lower Mainland, and the surrounding Gulf Islands. Many of our clients reside in Nanaimo (or surrounding regions such as Cedar, Lantzville, and Nanoose Bay), though we often see clients travel from Duncan, Parksville, Courtenay, Campbell River, and even Gabriola Island and Protection Island for our services.
With our Telehealth Virtual Physiotherapy service, we can also remotely work with clients across British Columbia.
Here’s what you need to know about cancelling or rescheduling:
To cancel or reschedule an appointment, you can:
Remember, you can always set up automatic emails, phone calls, and even text messages to remind you of your appointments. Just ask reception!
Pinpoint will bill services directly to Medavie Blue Cross. No charges apply.
Unfortunately, no. We keep looking, but so far have not found any Federal or Provincial programs we can access that provide private physiotherapy services to First Nations people. It is possible that your individual band might provide you with coverage. For us to check we would need policy information from you. This would be your insurance company (such as Blue Cross) and your policy number and identification number. Please check with your band office for this information if you don’t have it.
Often Indigenous peoples do qualify for a small discount partially funded by MSP. To check on this benefit, the reception staff requires your birthdate and your Personal Health Number (PHN) which is found on your BC Services Card (aka CareCard).
View our FAQs page for more answers, or contact us directly for help.
Ergonomics is the science of designing the workplace environment to fit the worker. By adjusting the workstation to the individual needs of the worker, many common injuries can be prevented.
How can we reduce our reliance on pain medication? Lots of people are reluctant to use over the counter pains relievers as well as the stronger meds that are prescribed by doctors. Below are a few other ways that can be used to help manage pain that have a good body of evidence behind them to demonstrate their effectiveness.
Understand the risk factors associated with running and you’ll be able to hit the ground running while staying injury-free!
There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.
Learn more on the careers section of this site.